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May 21, 2024
Logitech debuts MeetUp 2, an audio/video collaboration bar designed for huddle rooms and other smaller spaces.
May 20, 2024
AI and machine learning models have become the most coveted assets for enterprises seeking to outmaneuver rivals through foresight and rapid, precise decision acceleration. By leveraging these tools...
May 20, 2024
At last, we have the details on this Enterprise Connect 2024 award winner – and they reveal an AI offering with a unique empathy-detection strategy and creative pricing.
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March 20, 2024
NICE
When it comes to AI for CX, if it’s done right, it’s practically invisible while seamlessly enhancing customer experiences. When done...
March 6, 2024
Cognigy
In today's dynamic contact center landscape, efficiency and customer satisfaction are paramount. AI Copilot and Agent Assist solutions are...
February 27, 2024
Q-Sys
Your enterprise may be committed to hybrid work, but are you delivering the experience that all of your employees desire and need in order...