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December 16, 2024
This partnership dispels the myth that the only companies using Amazon Connect are newer brands looking to shake up the status quo.
December 13, 2024
Also, 8x8 and Descope partner, Echo AI is acquired by Calabrio, and more.
December 13, 2024
Google’s Agentspace grounds Gen AI in enterprise data sources to help enterprise workers find the information they need the first time and then leverage that data for AI-powered insights and...
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December 11, 2024
RingCentral
This webinar will explore the impact of AI-driven automation, assistance, and insights, demonstrating how they can enhance customer...
November 20, 2024
Nextiva
Join us for an engaging webinar that explores how AI is revolutionizing customer experience management in contact centers through seamless...
October 9, 2024
NICE
AI's potential to enhance customer interactions and address contact center staffing issues shows how people and copilots can work together...