Michelle Burbick
Michelle Burbick is the Associate Editor and a blogger for No Jitter, UBM Tech's online community for news and analysis...
Read Full Bio >>

Michelle Burbick | February 09, 2018 |


No Jitter Roll: Five for Friday

No Jitter Roll: Five for Friday A look at meetings-related announcements from Google, Logitech, Prysm, Nureva, and Crestron.

A look at meetings-related announcements from Google, Logitech, Prysm, Nureva, and Crestron.

So much of our working lives revolve around meetings -- there's just no escaping them.

Luckily, communications technology vendors are hard at work rolling out enhancements, developing new integrations, and launching new capabilities to improve the way we meet, collaborate, and get things done. Here's a look at five meetings-related developments that caught our eye this week.

Google Updates G Suite Hardware
Google announced several updates to its enterprise hardware portfolio. To start, Google is taking on larger meeting rooms, enhancing the Hangouts Meet conference kit introduced last March complete with a touchscreen controller, speaker mic, ASUS Chromebox, and a 4K sensor camera. It has added a new room kit option that comes with a Logitech PTZ Pro 2 camera, meant for meetings with up to 20 people. The camera has 10x optical zoom, letting users zoom in, pan, and tilt to focus on certain participants. Additionally, Google is offering a standalone Meet speaker mic to provide clearer audio in larger rooms; up to five of the standalone mics can be chained together. Google further noted it has expanded Hangouts Meet hardware offering to the Netherlands and Denmark, making the solution available in 14 countries total.

In addition, the company said it is expanding availability of Jamboard, its intelligent digital whiteboard, beyond North America and the U.K. to Europe starting next month. And speaking of Jamboard, Google has added an artificial intelligence-powered feature, called AutoDraw, that automatically detects what a user is sketching and pairs that with images to help make ideas more visual. In addition, the company said, the Jamboard app is now a core service in G Suite.

Logitech Enhances SmartDock
While Logitech has made its way into Google's enterprise hardware portfolio with that Meet camera option mentioned above, the company is busy on other partnership fronts too. Logitech has announced an upgrade accessory for its SmartDock, released a year ago in collaboration with Microsoft as a control center for Skype Room Systems.

SmartDock Flex
Now Logitech is offering a SmartDock Flex plus expansion kit, which conquers two problems reported by SmartDock customers: cabling inflexibility and the inability to use conference rooms for calls with systems other than Skype for Business, Joan Vandermate, head of marketing for Logitech's Collaboration Business Unit, told me in a briefing.

The company's first version of the product consolidated separate cables for power, data, USB, and dual HDMI into one proprietary five-meter cable. But this approach caused the cable to be bulky and inflexible, difficult to get around corners and such. With the SmartDock Flex, Logitech has consolidated these cables into a CAT6 cable, which can more easily pass through conduit, Vandermate said.

Also with SmartDock Flex, users can now use their Skype Room Systems for meetings on other applications. SmartDock Flex adds passthrough access for local projection as well as participation in external meetings that use BlueJeans, Cisco WebEx, Zoom, or almost any other meeting or webinar service.

Users can add SmartDock Flex, which will be available for purchase in the next few weeks, to an existing SmartDock console for $799.

Prysm Rolls Out Business Apps
Prysm, known for its immersive collaboration systems, announced the availability of native mobile and desktop apps for iPhones and Microsoft Windows 10-based PCs.

From the Prysm for iPhone app, for iPhone 6 and up, users can log into Prysm-enabled displays and engage in Prysm projects; add files, websites, and other apps to workspaces; and view project files up close during collaboration, the company said. Prysm for Desktop allows users to connect to visual workspaces, collaborate, and share desktop or Web applications as well as files, notes, and sketches. While the Prsym desktop app is only available for Microsoft Windows 10 devices today, the company said it plans to expand to other devices later this year.

The apps are free to download from the Windows 10 and Apple app stores, but a subscription to Prysm's digital workplace platform is required.

Nureva Optimizes for Large Meeting Spaces
Collaboration solutions provider Nureva announced a second model in its HDL300 audio conferencing system product line launched mid-2017. Dual HDL300, designed for large meeting spaces like briefing centers and training rooms, incorporates the company's Microphone Mist technology, which "fills a room with up to 16,384 virtual microphones that pick up sound throughout the entire space, as the image below shows. The system uses algorithms to process and integrate sound coming from both sets of virtual microphones, and combines this with echo cancellation, position-based automatic gain control, and sound masking.


Crestron Gives Enterprises Control
On the management front, Crestron unveiled XiO Cloud, a cloud-based platform that allows centralized configuration, monitoring, management, and control of Crestron products deployed enterprise-wide. XiO Cloud supports management of products including Crestron Mercury for UC and collaboration; 3-Series Control Systems and DigitalMedia products for AV and building management; and TSW touchscreens.

Enterprise IT managers can leverage XiO Cloud to deploy and manage thousands of devices using a simple drag-and-drop functionality, the company said. Admins can name, configure, and organize devices; push software updates to one or all devices; activate, transfer, or remove device licenses; and view a searchable activity log and live statuses.

For meeting participants, the company debuted its AirBoard PoE technology, which allows digital whiteboard content to display on user devices. This is meant to solve line-of-sight problems in which meeting participants -- particularly remote attendees -- can't see presentation whiteboards.

Learn more aboutVideo Collaboration & A/V at Enterprise Connect 2018, March 12 to 15, in Orlando, Fla. Register now using the code NOJITTER to save an additional $200 off the Early Bird Pricing or get a free Expo Plus pass.

Follow Michelle Burbick and No Jitter on Twitter!


October 24, 2018

With disparate workplaces and ever-expanding volumes of information to manage, the challenges for collaborating effectively are only intensifying. Many critical applications are not integrated, and

October 10, 2018

Businesses are growing across international borders quicker than ever, but scaling operations to follow suit can be a harder, longer process.

This webinar focuses on scaling your next-generat

September 26, 2018

Join Kevin Kieller, Microsoft UC&C expert, along with Ribbon Communications and Polycom, for an update on Microsoft Ignite, and a focus on critical things you need to know about your voice deployme

March 12, 2018
An effective E-911 implementation doesn't just happen; it takes a solid strategy. Tune in for tips from IT expert Irwin Lazar, of Nemertes Research.
March 9, 2018
IT consultant Steve Leaden lays out the whys and how-tos of getting the green light for your convergence strategy.
March 7, 2018
In advance of his speech tech tutorial at EC18, communications analyst Jon Arnold explores what voice means in a post-PBX world.
February 28, 2018
Voice engagement isn't about a simple phone call any longer, but rather a conversational experience that crosses from one channel to the next, as Daniel Hong, a VP and research director with Forrester....
February 16, 2018
What trends and technologies should you be up on for your contact center? Sheila McGee-Smith, Contact Center & Customer Experience track chair for Enterprise Connect 2018, gives us the lowdown.
February 9, 2018
Melanie Turek, VP of connected work research at Frost & Sullivan, walks us through key components -- and sticking points -- of customer-oriented digital transformation projects.
February 2, 2018
UC consultant Marty Parker has crunched lots of numbers evaluating UC options; tune in for what he's learned and tips for your own analysis.
January 26, 2018
Don't miss out on the fun! Organizer Alan Quayle shares details of his pre-Enterprise Connect hackathon, TADHack-mini '18, showcasing programmable communications.
December 20, 2017
Kevin Kieller, partner with enableUC, provides advice on how to move forward with your Skype for Business and Teams deployments.
December 20, 2017
Zeus Kerravala, principal analyst with ZK Research, shares his perspective on artificial intelligence and the future of team collaboration.
December 20, 2017
Delanda Coleman, Microsoft senior marketing manager, explains the Teams vision and shares use case examples.
November 30, 2017
With a ruling on the FCC's proposed order to dismantle the Open Internet Order expected this month, communications technology attorney Martha Buyer walks us through what's at stake.
October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.