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December 10, 2024
As litigators begin to go after AI systems and those that deploy them, every human in the technology-deployment chain must carefully consider how much an AI-sponsored error is worth.
December 10, 2024
The promise of AI tools with the agency to make decisions has potential – but adopters would be wise to understand what AI agents can do well.
December 09, 2024
Space shifting to meetings and hot-desking, with mixed results.
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December 11, 2024
RingCentral
This webinar will explore the impact of AI-driven automation, assistance, and insights, demonstrating how they can enhance customer...
November 20, 2024
Nextiva
Join us for an engaging webinar that explores how AI is revolutionizing customer experience management in contact centers through seamless...
October 9, 2024
NICE
AI's potential to enhance customer interactions and address contact center staffing issues shows how people and copilots can work together...