In 2000, Comsel Communications became one of ShoreTel's first 11 partners and was one of the first companies to transition to provide only VoIP solutions. Shortly after that, he spearheaded a major change in the VAR channel by providing proactive network support as part of supporting telephony solutions. He set the bar by requiring all staff to have network certifications.
In 2007, Tracey acquired LANtelligence, Inc., and created a brand of a truly proactive solution and support organization. In 2017, Martin made LANtelligence the first Master Solutions Provider to address Channel's needs in the new pivot of the Telecom industry.
Martin has 4 kids, plays and coaches hockey and supports the San Diego Center for Children