No Jitter

Featured Content

futuristic-contact-agent.jpg

No Jitter Roll: Microsoft’s Copilot-Driven Dynamic 365 Contact Center Now Generally Available, Pricing Revealed

Hannah Warfel

July 05, 2024

Also, o9’s Enhances its Digital Brain Platform, Motorola acquires Noggin, HCLTech and IBM Announce Gen AI Center of Excellence and Hovr Begins Beta Testing for Gen AI Platforms

generative-AI-chatbots.jpg

Integrating Conversational User Interfaces Drives Efficiency, Customer Satisfaction

Nathan Eddy

July 05, 2024

The most successful CUIs address specific challenges within an organization, such as addressing customer satisfaction and quickly finding customer journey pain points.

NJ_Twilio_Hero_Image_July_SA_774x516.png

7 innovative ways to modernize your IVR

Jason Spulak, Voice Product Marketing at Twilio

July 01, 2024

Twilio

Interactive Voice Response is the first point of contact for callers. Here's seven ways to modernize it.

News & Views

RIP, Desktop Computing as a Metaphor

Lisa Schmeiser

July 05, 2024

We’re at the edge of a new model for how people get work done on computers – and we got here thanks to always-connected communications technologies.

Connected Workspaces Getting Smarter and Smarter

Beth Schultz

July 03, 2024

Vendors are quickly bringing AI and workflow automation capabilities to their platforms as part of their strategies to boost collaborative work management.

Can AI Save the Metaverse?

Tom Brannen

July 02, 2024

One of the reasons nobody is talking about the metaverse anymore is that AI has sucked all of the air -- but could AI help resurrect the metaverse?

Generative AI Security and Compliance Concerns Growing

Irwin Lazar

July 02, 2024

As companies adopt generative AI, they are often unprepared for potential security and compliance threats

What is an AI Factory?

No Jitter Staff

July 02, 2024

An AI factory is a data center that produces a new commodity: artificial intelligence. Read on to find out what that really means.

Conversations in Collaboration: Omdia’s Bradley Shimmin on AI Factories – They’re Much More Than You Think

Matt Vartabedian

July 01, 2024

An AI Factory is more than a term used to sell GPUs or servers. It may well usher in a new era of living corporate knowledge.

See All Webinars

Webinars

Empowering Customers to Self-Serve on Their Terms: How to Build a Holistic CX Strategy for Long-term Success

June 14, 2024

NICE

There is a fine line between self-service solutions that empower customers and self-serving tactics that prioritize efficiency over...

Making AI Work for You: The importance of purpose-built AI for CX

March 20, 2024

NICE

When it comes to AI for CX, if it’s done right, it’s practically invisible while seamlessly enhancing customer experiences. When done...

Shaping a New CX: The Rise of Generative AI-Powered Agent CoPilot

March 6, 2024

Cognigy

In today's dynamic contact center landscape, efficiency and customer satisfaction are paramount. AI Copilot and Agent Assist solutions are...

Search form

Featured Content

futuristic-contact-agent.jpg

generative-AI-chatbots.jpg

NJ_Twilio_Hero_Image_July_SA_774x516.png

Trending

News & Views

Webinars

Subscribe to Our Weekly Newsletters