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2024 Was a Year for Integration and Quiet Domination – For One Company

Lisa Schmeiser

December 24, 2024

A contributor called it last month and we’re confirming it with our own year in review – this is the year Teams took over UCaaS.

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A Potentially Shifting Regulatory Agenda in 2025

Martha Buyer

December 23, 2024

Expect an increased focus on AI and cybersecurity issues, the ability of the FCC to make and enforce policy top the list of likely changes in the new year.

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Ask an Analyst: 2024 Trends in Collaboration Tech

Irwin Lazar

December 20, 2024

A look back at some of the key trends in POTS, Gen AI security and workplace collaboration, as well as some insights on potential trends in 2025.

News & Views

Ask an Analyst: 2024 Reviews

No Jitter Staff

January 07, 2025

Understand the year ahead by examining which technology developments from 2024 turned out to impact enterprise communications the most.

No Jitter Roll: CallRail Tracks Leads from AI-powered Search Engines, Grammarly to Acquire Coda and SIPPIO Partners with Mutare

Matt Vartabedian

December 20, 2024

CallRail can now track leads from AI-powered search engines, Grammarly intends to acquire Coda, SIPPIO partners with Mutare for improved voice security and Enghouse buys Aculab.

2024: The New World of Work Has Some New Challenges

Lisa Schmeiser

December 19, 2024

The return-to-office debate commanded headlines all year, workers kept telling researchers they’re not okay -- and attitudes around AI adoption may bear the brunt of the current employee experience.

The “Internet of Agents” Will Bring Value Through Interconnectivity

Zeus Kerravala

December 19, 2024

As agents become connected, the value of every connected application will rise – provided vendors can work together to let their AI agents work together.

Ask An Analyst: 2024 Review from Omdia’s Brent Kelly

Brent Kelly

December 18, 2024

Omdia analyst Brent Kelly responds to a few questions on some key trends in UCaaS, CCaaS and AI that occurred during 2024.

Ask an Analyst: 2024 Digital Workplace Trends

Beth Schultz

December 18, 2024

A look back at some of the digital workplace trends in 2024, including collaborative work management, return to office versus work from home and video meetings.

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