Why the Paradigm Shift of UC is Worth the Effort
The majority of users in the workplace today have available to them a variety of communication and collaboration tools, but access is dependent on venue and platform. Unified communications changes this, enabling a single platform for all your communications -- your phone, IM, and conferencing. This white paper from Osterman Research discusses the benefits and financial value of shifting to unified communications, and covers all the key considerations an organization should consider as they consider deployment. It also covers advice about how to engage a trusted partner to assist in the migration to a unified communications platform.