Video

Avaya Evolves Enterprise Portfolio

Beth Schultz | October 18, 2016 |
Hopes a trio of new products show enterprises the company's good faith efforts in continued innovation, exec says.

Avaya Converges UC, Conferencing User Experiences

Marty Parker | October 17, 2016 |
In a welcome move for enterprises, company rationalizes user experience across unified communications, collaboration, and conferencing.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 14, 2016 |
Today's collection of what's hot and happening includes snippets of news from Oblong, Teem, Sprint, Citrix, Lifesize, RingCentral, Mitel, and Fuze.

Join Legacy Video Gear to Skype for Business Online Meetings, Now!

Beth Schultz | October 06, 2016 |
West UC rolls out video transcoding service that allows one-click integration of legacy video endpoints into Skype for Business meetings.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | September 23, 2016 |
Today's collection of what's hot and happening touches on snippets of news around cloud, video, SIP, mobility, and changes in leadership.

Get Visual, Get Immersive, Get Collaborative

Beth Schultz | September 15, 2016 |
Immersive collaboration spaces don't just facilitate engagement, they deepen it -- and lead to deeper insights, too.

5 Focus Areas for Polycom's New CEO

Zeus Kerravala | September 12, 2016 |
From my perspective as a longtime Polycom watcher, here's my ideas for incoming CEO Mary McDowell.

The White Board: Last Relic of Bad Meetings

Irwin Lazar | September 08, 2016 |
"Immersive group collaboration" brings interactive team meetings into the digital age.

What Plans Might Siris Have for Communications?

Lantre Barr | September 01, 2016 |
As the private equity firm builds a communications portfolio, you have to wonder what its end goal might be.

No Jitter Roll: This Week in Enterprise Communications

Beth Schultz | August 26, 2016 |
Today's collection of what's hot and happening focuses on UC, video, and SD-WAN integration initiatives from RingCentral, Vidyo, and Talari Networks.

HipChat: Video 'Central' to Collaboration

Beth Schultz | August 18, 2016 |
HipChat Video, built on Jitsi open-source video bridging technology, brings one-click group chats and content sharing to enterprise team collaboration.

Video Interoperability for All, Cisco Style

Michelle Burbick | August 17, 2016 |
Cisco releases Cisco Meeting Server to allow everyone to connect to Cisco video rooms, including Skype for Business users.


April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.