Video

Sparking Thoughts on Cisco Spark

Phil Edholm | January 27, 2017 |
With a new set of Spark announcements, Cisco is ratcheting the bar ever higher on the next-generation integrated communications and collaboration environment.

Video Calling by Default

Beth Schultz | January 26, 2017 |
VCaaS is booming, video-enabled team collaboration is on a roll, and embedded video is getting easier to do than ever...

Cisco Launches Spark Board, Meetings

Michelle Burbick | January 24, 2017 |
Cisco brings interactive whiteboard capabilities to Spark, both in the meeting room and in your pocket.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | January 20, 2017 |
Today's collection of what's hot and happening includes news from Slack, Atlassian, Masergy, Windstream, VeloCloud, Citrix, Toshiba, Sonus, Comcast Business, and Genesys.

More UC Consolidation: PGi to Acquire ReadyTalk

Beth Schultz | January 13, 2017 |
SaaS experience, development strength, and carrier relationships among deal drivers, PGi CEO says.

Why Real-Time Comms Needs a 'Third Network'

Gary Audin | January 06, 2017 |
Following the cloud model, network services need to evolve so they can support rapid service allocation and activation.

Physical Spaces: Next Cisco vs. Microsoft Battlefront?

Zeus Kerravala | January 05, 2017 |
Despite the hype around virtual working, people still do meet in physical spaces to get stuff done.

Skype for Business Rooms: the Rigel Effect & Logitech's SmartDock

Phil Edholm | January 04, 2017 |
With the first Skype for Business rooms emerging, I took the opportunity to check out Logitech's Skype Room System entree.

Top 10 UC Events of 2016

Zeus Kerravala | December 29, 2016 |
We saw it all this year, from cool product developments to surprise corporate moves.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 16, 2016 |
Today's collection of what's hot and happening includes snippets of news from Slack, Videxio, Vonage, RingCentral, ALE, Verizon, and Dialpad.

Royal Bank of Canada Deploys Video Banking 2.0

Sheila McGee-Smith | December 15, 2016 |
Video banking moves from room-based systems at local branches to customer computers, tablets, and mobile devices.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 09, 2016 |
Today's collection of what's hot and happening includes bites of news from Microsoft, RingCentral, Lifesize, BlueJeans, BroadSoft, and ReadyTalk.

How Deep Is Your Video?

Dave Michels | December 08, 2016 |
Today just about every organization has some video engagement, but the level varies widely.

Mitel You're Up -- What's Your Next Move?

Zeus Kerravala | November 22, 2016 |
Following a one on one with CEO Rich McBee, I have some ideas on what sorts of companies Mitel would and wouldn't be interested in acquiring.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | November 18, 2016 |
Today's collection of what's hot and happening includes news tidbits from VeloCloud, Mitel, Nextiva, Yorktel, StarLeaf, GSX Solutions, and AT&T.

Don't Wait on WebRTC: Go Enterprise-Wide on Video Now, Simply

Sponsored by CaféX | November 07, 2016 |
In this sponsored post, CaféX explains how an enterprise can implement desktop video conferencing without killing the network or the need for plug-ins.

Cisco Simplifies Spark Decision, Buying Process

Michelle Burbick | November 01, 2016 |
Cisco Collaboration makes moves to get Spark into more hands -- and fast.

Polycom -- Today and Tomorrow

Ira Weinstein | October 28, 2016 |
Reflecting on where Polycom has been and where it's at now... and what's of greatest potential as it moves forward.

Polycom the Private: What to Expect When You're Expecting

Zeus Kerravala | October 25, 2016 |
With a new owner and new CEO, change is in the air at Polycom. Here are three moves I see on the horizon.

Enterprise Connect 2017: Get Ready for Fresh Faces, New Content, Hackathon!

Beth Schultz | October 20, 2016 |
Twilio CEO and IPO darling Jeff Lawson to join other newcomer keynoters from Microsoft and Cisco for a week likewise packed with brand new programming


April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.