Unified Communications & Collaboration

Together as One: Skype for Business Cloud PBX, Contact Center

Chris Stegh | November 09, 2016 |
Microsoft and partners work to bring contact center into the Skype for Business cloud ecosystem.

Mobility Myopia: UC Vendors Still Not Seeing the Light

Michael Finneran | November 08, 2016 |
Recent conversations tell me that UC vendors still can't figure out how to make their mobile clients useful.

Don't Wait on WebRTC: Go Enterprise-Wide on Video Now, Simply

Sponsored by CaféX | November 07, 2016 |
In this sponsored post, CaféX explains how an enterprise can implement desktop video conferencing without killing the network or the need for plug-ins.

Priming Your Web Services Knowledge

Andrew Prokop | November 07, 2016 |
It's not just SIP and RTP that goes into unified communications. Let's talk SOAP and REST and everything Web services.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | November 04, 2016 |
In today's collection of news, a team collaboration battlefront emerges, multiple acquisitions announced, & developers and APIs come into focus.

Slack vs. Microsoft: Who's Really Got Enterprise Mettle?

Beth Schultz | November 03, 2016 |
Microsoft has thrown down the gauntlet with Teams, spurring interest from all corners. Is Slack, in particular, up to the challenge?

Microsoft Shoots to Perfect 'Art Form of Teams'

Beth Schultz | November 02, 2016 |
Officially takes the wraps off its much-anticipated team collaboration tool, showing deep integration with the Office 365 platform and touting enterprise capabilities.

Cisco Simplifies Spark Decision, Buying Process

Michelle Burbick | November 01, 2016 |
Cisco Collaboration makes moves to get Spark into more hands -- and fast.

Avaya Rolls Out New Channel Program

Dave Michels | November 01, 2016 |
Shifts focus from hardware to software and services to better align with changing market dynamics.

Putting a Millennial Face on UC

Andrew Prokop | October 31, 2016 |
Unified communications is evolving, with Millennials at the heart of that change.

Ghost in the UC Machine

Darc Rasmussen | October 31, 2016 |
Frightening hacks and bugs can afflict your unified communications system any day of the year. Happily, there are ways to protect yourself.

Enhancing Unified Communications with E911

Sponsored by West | October 31, 2016 |
In this sponsored post, West explains how UC, when deployed with the right E911 solution, can help improve the safety of your entire enterprise.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 28, 2016 |
Today's collection of what's hot and happening includes a myriad of news from Nextiva, Google, Level 3 & CenturyLink, Slack & MailClark, ALE, Fonality, Masergy, and collab9.

Waiting on 'Teams,' Microsoft Adds to Skype for Business

Beth Schultz | October 28, 2016 |
Announces general availability of Mac client and enhancements to mobile app experience.

Get Smart about AI & Enterprise Collaboration

Beth Schultz | October 27, 2016 |
AI contenders are keen on making business communications more cognitive and contextual, but just how disruptive will this technology be?

Cognitive for Everyone: IBM's Open Approach to Watson

Michelle Burbick | October 27, 2016 |
A look at pertinent news coming out of IBM's World of Watson

Can Watson Help IBM Put New Face on UC?

Jim Burton | October 25, 2016 |
Leveraging its cognitive smarts, IBM is teaming with communications companies like Genband to elevate its stature in enterprise collaboration.

Polycom the Private: What to Expect When You're Expecting

Zeus Kerravala | October 25, 2016 |
With a new owner and new CEO, change is in the air at Polycom. Here are three moves I see on the horizon.

House Calls Go Digital

Andrew Prokop | October 24, 2016 |
While some really great things from the past may never come back, personal, on-demand healthcare in the comfort of your home isn’t necessarily one of them.

Time to Kill IM

Dave Michels | October 24, 2016 |
Workstream messaging tools are the right tool for modern business needs.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.