Systems Management/Network Design

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 14, 2016 |
Today's collection of what's hot and happening includes snippets of news from Oblong, Teem, Sprint, Citrix, Lifesize, RingCentral, Mitel, and Fuze.

Hurricane Matthew: a Net Manager's Perspective

Matt Brunk | October 14, 2016 |
When a catastrophic storm is on its way, every bit of preparation helps.

Unified Communication Needs Instrumentation

Darc Rasmussen | October 13, 2016 |
Gone are the days when companies could fly their UC systems by the seat of their pants.

Power Up to Turn Down Your Losses

Matt Brunk | October 07, 2016 |
Simple, low-cost solutions are sometimes all that's needed to keep a business fully operational and customer satisfaction high.

Use it or Lose it!

Robin Gareiss | October 06, 2016 |
Why User Awareness and Adoption programs deliver efficiency, job security

Why You Can't Forget about Voice Continuity Planning

Mark Sher | October 05, 2016 |
Adopt a holistic view that incorporates all of your communication systems into your business continuity strategy.

What UC Monitoring and Trees Falling in the Forest Have in Common

Terry Slattery | October 05, 2016 |
You've probably heard the old saying, "If a tree falls in the forest, and no one is around, does it make a sound?" Let's apply it to network applications.

Right Buying: Matching Network Gear to Your Needs

Matt Brunk | September 30, 2016 |
After all this time and experience with VoIP, some companies still question the value of enterprise-class vs. retail switches.

Cloud Voice Quality: Skype for Business Partners Got You Covered

Beth Schultz | September 29, 2016 |
Get help from the Skype for Business partner ecosystem to assure your enterprise users have great end-to-end calling experiences.

Cloud Communications Right to Your Doorstep

Beth Schultz | September 26, 2016 |
Eliminating the vagaries of the public Internet could help more enterprises move to cloud communications services.

DDoS Attacks: Black Cloud Rising

Matt Brunk | September 23, 2016 |
Protecting against distributed denial-of-service attacks starts with understanding the enemy and involves thoughtful security practices.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | September 16, 2016 |
Today's collection of what's hot and happening includes tidbits on Google enterprise security, partnerships benefiting developers, automated testing tools, and more acquisitions.

Overcoming Barriers of 802.11ac Wave 2

Matt Brunk | September 16, 2016 |
A new PoE multiplexer from Microsemi provides a new twist for wireless access points.

Aerohive 'Software Defines' the LAN

Michelle Burbick | September 15, 2016 |
Redefines the access layer with flexibility in mind.

Will Broadband Aggregation Reach Critical Mass This Time?

By Keith Cook and Mark Sheard | September 12, 2016 |
Enterprise interest in broadband aggregation has waxed and waned a few times over the past 10 to 15 years, but here's why it might now have sticking power.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | September 09, 2016 |
Today's collection of what's hot and happening covers a whole gamut, from new CEOs to WebRTC and beyond.

Staying Uncompromised in a Compromised Environment

Matt Brunk | September 09, 2016 |
Security startup IDVector wants to assure you can use the Internet with having your data snooped out.

LPWA Live for IoT

Gary Audin | September 02, 2016 |
This network technology can provide low-cost connectivity for smart devices, sensors, and actuators across a wide geographical area.

No Jitter Roll: This Week in Enterprise Communications

Beth Schultz | August 26, 2016 |
Today's collection of what's hot and happening focuses on UC, video, and SD-WAN integration initiatives from RingCentral, Vidyo, and Talari Networks.

DOCSIS 3.1: Give Me More

Matt Brunk | August 26, 2016 |
'More' means greater revenue for cable operators and more -- much more -- bandwidth for customers.


May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.