Systems Management/Network Design

2017: The Year of Branch Network Simplification

Donna Johnson | December 26, 2016 |
SD-WAN will be a key driver for transitioning the branch network from a static entity to a dynamic enabler of business opportunity.

All I Want for Christmas...

Matt Brunk | December 23, 2016 |
For schools undergoing technology refreshes, every little bit helps.

Verifying Resilience

Terry Slattery | December 22, 2016 |
How do you know that your network is resilient to failures? If you don’t test, you really don’t know.

Understanding Your SIP Taxes

Andrew Prokop | December 19, 2016 |
Like taxes, careful SIP planning will help you avoid the sticker shock that guys like me always seem to experience in March and April.

Campus Install Shows Benefits of Hosted Wi-Fi

Matt Brunk | December 16, 2016 |
An easy, fast, and effective deployment is a credit to the advanced planning that took place preceding this deployment.

Move Over RFP -- Make Way for the New Model

Tom Brannen | December 14, 2016 |
Communications manufacturer upheaval and evolving enterprise requirements are putting the RFP out of fashion.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 09, 2016 |
Today's collection of what's hot and happening includes bites of news from Microsoft, RingCentral, Lifesize, BlueJeans, BroadSoft, and ReadyTalk.

Are You Prepared for a Data Breach?

Gary Audin | December 09, 2016 |
With the threat environment constantly changing, your data breach response plan will always be a step behind new malicious tactics.

Keeping Ahead of Cabling Problems

Matt Brunk | December 09, 2016 |
Good cable plant, so necessary for real-time communications, requires a variety of best practices.

How Not to Repeat History of Failed Testing

Mike Burke | December 07, 2016 |
Testing before implementation is a crucial step that, when overlooked, can lead to fiasco.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 02, 2016 |
Today's collection of what's hot and happening includes news tidbits from Tata, ShoreTel, Cisco, Atlassian, Dialpad, Voss, and Toshiba.

Bad Voice: Untangling a Network Mess

Matt Brunk | December 02, 2016 |
Helping one company figure out why voice quality was so flaky

Why Networking Doesn't Get Respect Anymore

Tom Nolle | November 29, 2016 |
My CIO surveys point to three primary factors, and even to a possible solution.

Make This a Happy Holiday Season

Darc Rasmussen | November 21, 2016 |
The holiday season is the busiest, most important time of year for retail, travel, and other industries. Here's how to make sure your systems stay up and running.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | November 18, 2016 |
Today's collection of what's hot and happening includes news tidbits from VeloCloud, Mitel, Nextiva, Yorktel, StarLeaf, GSX Solutions, and AT&T.

How to Approach Resiliency Planning

Gary Audin | November 18, 2016 |
A sound resilience-based strategy will help an organization cope with unexpected and sudden shocks.

Adtran Improves Wi-Fi Client Management

Matt Brunk | November 18, 2016 |
Aim to improve the user experience, as well as reduce strain on help desk resources and time to resolution.

For Cisco Partners, There's Gold in Them Hills

Zeus Kerravala | November 14, 2016 |
As long as partners are able to evolve to meet the demands of customers' digitization initiatives

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | November 11, 2016 |
This week's collection of what's hot and happening includes news tidbits around UCaaS and SD-WAN from BroadSoft, RingCentral, Viptela, InfoVista, and BT.

Exploring Telephony Denial of Service

Gary Audin | November 11, 2016 |
Brute force attack against voice systems is a real, and growing, problem.


May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.