Systems Management/Network Design

Message to Avaya Customers, Channel: Don't Panic!

Zeus Kerravala | March 08, 2017 |
When thinking about the ramifications of Avaya selling off its networking business, take the long view and relax.

Avaya Sells Networking Business to Extreme

Phil Edholm | March 08, 2017 |
Taking the data business off the table is good news for the Avaya bankruptcy team.

Innovation Showcase: 6 IoT Companies on Tap

Dave Michels | March 06, 2017 |
These newcomers to the Enterprise Connect Expo Hall combine IoT connectivity with communications and collaboration capabilities.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | March 03, 2017 |
This week's collection includes news from Enterprise Connect, Google, AWS, Twilio, VeloCloud, West, and Dolby.

Have You Embraced Digitalization?

Gary Audin | March 03, 2017 |
By reducing economic friction, digitalization fosters competition that puts pressures on revenue and profit growth.

Collaboration Key for Cloud Communications Security

Michael Machado | March 02, 2017 |
Enterprises must work hand in hand with UCaaS providers to ensure strong end-to-end security of communications delivered from the cloud.

Is Everyone Buying Too Much Bandwidth?

Michael Finneran | March 02, 2017 |
So many enterprises are issuing monthly payments for systems, applications, and network links no longer even in place.

Avaya: Turning the Page on Chapter 11

John Sullivan | February 28, 2017 |
A letter from John Sullivan, Avaya VP and corporate treasurer

Giving Voice to IoT

Andrew Prokop | February 27, 2017 |
The power of IoT is enormous, and the opportunities to infuse sensors and other devices with communications technology are nearly endless.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 24, 2017 |
Today's collection includes news from CafeX, AWS, Cisco, Tata Communications, Fuze, NetFortris, and Fonality.

Get a Little Help with Your IP Transition

Matt Brunk | February 24, 2017 |
A roundup of companies that can help ease the pain of moving from legacy gear to IP

Cisco's Umbrella Protects Against Threats Raining Down from the Cloud

Zeus Kerravala | February 22, 2017 |
Cisco Umbrella's ease of deployment combined with openness and analytics should make it appealing to a large number of organizations.

Cisco Meraki Voice: A Simple Cloud-Controlled Voice Offering

Brent Kelly | February 22, 2017 |
Does Cisco need another voice platform? Perhaps… because this cloud-based phone system is as simple to use and manage as it gets.

How Next-Gen Networking Impacts IT Security

Scott Murphy | February 22, 2017 |
Costs are coming down for an enterprise to deliver the improved security of hyper-segmentation, making it conducive to today’s business, security, and IT operational requirements.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 17, 2017 |
This week's collection includes news from Avaya, BroadSoft, ShoreTel, Fuze, InfoVista, Masergy, IBM, Ricoh, Voss Solutions, Imagicle, Aryaka, and CoreDial.

How Security-Conscious Are Your Users?

Gary Audin | February 17, 2017 |
Personal cyber security habits can reflect on your business IT security.

Turning Wi-Fi Logs Into Law Enforcement Tool

Matt Brunk | February 17, 2017 |
A good WLAN will have historical, on-demand, and real-time reporting capabilities -- and a good law enforcement agency will know how to use them.

Avaya Execs Rally Customers, Partners

Beth Schultz | February 14, 2017 |
From the keynote stage at Avaya Engage, company leaders share why Avaya is worth sticking with through its own, the industry's, and customers' transformations.

No Dial Tone: Are You Ready for the Transition?

Matt Brunk | February 10, 2017 |
The end of the PSTN isn't the end of modern man but rather an incredible opportunity.

Legally & Practically: What Avaya's Chapter 11 Means to Customers

Martha Buyer | February 08, 2017 |
A bankruptcy attorney helps me sort through the ins and outs of a bankruptcy filing.


May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.