Slideshow: Big Stories of 2011

Slideshow: Big Stories of 2011

Eric Krapf | December 16, 2011
In no particular order, what Microsoft, Cisco, Avaya, and the rest of them got up to this past year....
Slideshow: State of UC

Slideshow: State of UC

Michael Finneran | December 15, 2011
Excerpts from an Information Week survey show growth, barriers for Unified Communications.
Slideshow: Devising a Device Strategy for Your Enterprise

Slideshow: Devising a Device Strategy for Your Enterprise

Irwin Lazar | November 08, 2011
Research from Nemertes shows where enterprises are today in the mobility transition, where they're headed, and what they need to do to get there. Check out this preview of Irwin Lazar's keynote for the next Enterprise Connect Virtual Event.

Slideshow: SIP Phones at Astricon

Slideshow: SIP Phones at Astricon

Dave Michels | November 03, 2011
Astricon is a great show to check out the lastest SIP phones. Here is what was on display at Astricon 2011.
The Industry When No Jitter Launched

The Industry When No Jitter Launched

Eric Krapf | September 30, 2011
Here are some of the first things we covered in No Jitter, and what was happening in enterprise communications when we first launched the site in December 2007.
Slideshow: Contact Center in the Cloud

Slideshow: Contact Center in the Cloud

Sheila McGee-Smith | September 16, 2011
Enterprises are increasingly looking at cloud-based solutions to provide contact center functionality. Here's why.

Slideshow: Telecom Competition

Slideshow: Telecom Competition

Eric Krapf | September 08, 2011
After four decades of lawsuits, regulation, and de-regulation of wireline telecom, cellular is where the action is these days in terms of competition and regulation. Here's a quick tour of how we got here.
Slideshow: What Should You Ask Your Users About Video?

Slideshow: What Should You Ask Your Users About Video?

July 24, 2011
Many of your users may already be using video. What strategies can you use to figure out what they're doing, and how to deliver video capabilities more effectively?
Slideshow: Keys to Video Success

Slideshow: Keys to Video Success

July 19, 2011
How do you make video deployments work for your enterprise? Experts from Wainhouse Research and NetForecast shared ideas at Enterprise Connect.

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.