Cloud Communications

Conquering the Challenges of Cloud Migration

Gary Audin | December 23, 2016 |
By doing your homework and getting the right help, you can wind up with a fast, cost-effective, and reliable cloud implementation.

Cisco Kills Off Intercloud

Zeus Kerravala | December 22, 2016 |
With Cisco planning to shutter Intercloud, what does the future hold for the company's other cloud platforms, HCS and Spark?

Build or Buy: The Great Contact Center Debate

Michelle Burbick | December 20, 2016 |
New options on the market are giving legacy out-of-the-box contact center solution dealers a run for their money.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 16, 2016 |
Today's collection of what's hot and happening includes snippets of news from Slack, Videxio, Vonage, RingCentral, ALE, Verizon, and Dialpad.

From Cloud Conferences to Full-Fledged UC

Beth Schultz | December 13, 2016 |
ReadyTalk serves as an example of the evolving business of providing audio, video, and Web conferencing services.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 09, 2016 |
Today's collection of what's hot and happening includes bites of news from Microsoft, RingCentral, Lifesize, BlueJeans, BroadSoft, and ReadyTalk.

Know Your Mitel Hybrid Options

Brian Riggs | December 06, 2016 |
The latest in an ongoing series on hybrid UC services...

Success with Skype: Is Your Problem the Product or the Process?

Kevin Kieller | December 05, 2016 |
Favorable outcomes require more than even the deepest of understandings about the product ins and outs.

ALE Rainbow: What It Is and Isn't

Sheila McGee-Smith | December 05, 2016 |
ALE now offering next-gen communications solution as freemium software; enterprise version slated for early 2017 release

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 02, 2016 |
Today's collection of what's hot and happening includes news tidbits from Tata, ShoreTel, Cisco, Atlassian, Dialpad, Voss, and Toshiba.

UCaaS on the Mind for AWS Watchers

Beth Schultz | December 01, 2016 |
Word on the street places UCaaS and video-enabled team collaboration on Amazon's cloud services to-do list.

Looking at the State of Cloud Communications

Sponsored by RingCentral | December 01, 2016 |
In this sponsored post, RingCentral shares insight on the growing use of cloud communications among companies of all sizes and for different purposes.

UCaaS: Tech at the Forefront of Today's Global Working Environment

Gaurav Anand | November 30, 2016 |
Depending on business priorities, each enterprise will have a unique journey when it comes to UCaaS.

Taking the Boredom Out of SIP Trunks

Andrew Prokop | November 28, 2016 |
If you want me to take notice of your SIP offer, tell me what you do that no one else is doing.

CounterPath Nails Mobile Team Messaging

Matt Brunk | November 25, 2016 |
Introduces Bria X service, addresses needs of users who want to get more collaborative from their softphone clients.

The Rise of Cloud Comms: Insight from No Jitter Research

Beth Schultz | November 23, 2016 |
Our second-annual Cloud Communications Survey charts growing interest in a variety of service types.

Read the Small Print: Finding True Cost of In-House Telecoms

Johan Peetermans | November 23, 2016 |
Maintaining telecom services is like oral hygiene: Forgetting to brush once is no disaster, but if you leave it too long you may find your teeth falling out.

Mitel You're Up -- What's Your Next Move?

Zeus Kerravala | November 22, 2016 |
Following a one on one with CEO Rich McBee, I have some ideas on what sorts of companies Mitel would and wouldn't be interested in acquiring.

Erasing Hybrid UC Misconceptions

Marty Parker | November 22, 2016 |
With hybrid UC, optimal solutions for each distinct group of internal and external users must co-exist with each other.

BroadSoft Plots a New Path to Mobile UC

Michael Finneran | November 21, 2016 |
Today we are looking at a new set of capabilities, from which a new set of enterprise mobile UC services can be crafted.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.