Posts By Matt Brunk

Thin Your Client

Matt Brunk | April 28, 2017 |
If your UC&C implementation comes with a 400-page user guide, you've got too much going on.

Telecom Still the Place to Be

Matt Brunk | April 21, 2017 |
Opportunities abound for providers that dig in to improve processes and revise their offerings to better align with customer needs.

Time to Re-Think Your Cloud Strategy

Matt Brunk | April 14, 2017 |
How much availability can your business afford?

FCC Report: Voice, Almost There

Matt Brunk | April 07, 2017 |
By 2021, half of the wireline subscribers will be on VoIP, mobile, or both VoIP and mobile subscriptions, not the PSTN.

Pay Attention to Your Comms Cable Install

Matt Brunk | March 31, 2017 |
With new power loads of today's communications wiring, the risks of using illegitimate products and shirking installation best practices are increasing.

Do I Need an SBC or Firewall?

Matt Brunk | March 24, 2017 |
Make sure you consider this question as part of your SIP deployment plan.

Pulling Visibility from the Airwaves

Matt Brunk | March 17, 2017 |
Using indoor positioning analytics from Inpixon, organizations can optimize processes based on how people and assets move around their environments.

Embedding UC Requires Process Rethink

Matt Brunk | March 10, 2017 |
Companies that leave their processes unchecked may not be able to optimize the benefits of opening communications.

Get a Little Help with Your IP Transition

Matt Brunk | February 24, 2017 |
A roundup of companies that can help ease the pain of moving from legacy gear to IP

Turning Wi-Fi Logs Into Law Enforcement Tool

Matt Brunk | February 17, 2017 |
A good WLAN will have historical, on-demand, and real-time reporting capabilities -- and a good law enforcement agency will know how to use them.

No Dial Tone: Are You Ready for the Transition?

Matt Brunk | February 10, 2017 |
The end of the PSTN isn't the end of modern man but rather an incredible opportunity.

Don't Get Caught in a Straightjacket of Costs

Matt Brunk | February 03, 2017 |
Having to forego infrastructure upgrade because of cost can find organizations in a real bind.

Wi-Fi RFID Keeps Campus Traffic Flowing

Matt Brunk | January 27, 2017 |
An example of how actionable data can help minimize student drop-off and pick-up traffic and safety concerns

How Much WAN Bandwidth Is Enough?

Matt Brunk | January 20, 2017 |
Anything measurable can be improved, and just adding bandwidth isn't enough.

Wi-Fi Meet My Fridge

Matt Brunk | January 13, 2017 |
Musings on how Internet-connected appliances and actionable data can help combat the problem of food waste.

Dig Into the Data & Improve Your Network Health

Matt Brunk | January 06, 2017 |
Analyzing data from wireless LAN reports can be helpful in understanding what's happening, and why.

All I Want for Christmas...

Matt Brunk | December 23, 2016 |
For schools undergoing technology refreshes, every little bit helps.

Campus Install Shows Benefits of Hosted Wi-Fi

Matt Brunk | December 16, 2016 |
An easy, fast, and effective deployment is a credit to the advanced planning that took place preceding this deployment.

Keeping Ahead of Cabling Problems

Matt Brunk | December 09, 2016 |
Good cable plant, so necessary for real-time communications, requires a variety of best practices.

Bad Voice: Untangling a Network Mess

Matt Brunk | December 02, 2016 |
Helping one company figure out why voice quality was so flaky
 

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.