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DENNIS H. AROUND THE WEB




Dennis H. Goodhart

Founded in 2007 by Dennis Goodhart, IP Network Consulting (IPNC) is a full-service independent Business Communications Technology consulting practice. IPNC recently joined with Abilita, one of the largest independent consulting firms in North America, where he is the Managing Director of Abilita, Metro New York.

clients range from medium size local businesses, to global Fortune 500 companies from most vertical and industry segments.

Dennis has earned a reputation as a trusted resource and problem solver to global executives and decision makers. He has designed developed, negotiated, implemented, and managed global mission critical projects of complex technology to meet specific client needs. Engagements range in scope from network design and implementation, project management oversight, communications business process enablement applications, contact centers, worldwide equipment replacements, and cost control audits for Fortune 500 companies, banking and financial intuitions, manufactures and retail companies, to creating new ways for companies to use Business Communications Technology to increase their revenues.Dennis is a long-time holder of a FCC First Class Radio Telephony license. He is a member of the IEEE (Institute of Electrical and Electronics Engineers), a current member and board member of the SCTC (Society of Communications Technology Consultants), is an advisory council board member to Illinois Institute of Technology's Real Time Communications Lab, and was the co-founder and Managing Partner of Aseismic LLC, an early developer and services provider of a software based cloud IPBX.

He has chaired education sessions on Unified Communications, SIP, Cloud, Contact Centers, and emerging technologies. He has written and published articles on Contact Centers and Customer Engagement practices, emerging technologies and has held sales and management positions with Nortel Networks, N.E.T., and other communications services providers.Both IPNC as a member of the SCTC and Abilita both follow a strict code of ethics and do not accept compensation form vendors.

 
Recent posts by Dennis H.


April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.